Healthcare Leadership

Strengthening Healthcare Organisations with Quality Leadership Development.

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Course Dates

STARTS ON

22 September 2022

Course Duration

DURATION

2 months, online
4-6 hours per week

Course Fee

Applications close on 17 August 2022

Apply before 17 August 2022 and avail early bird tuition assistance of USD 120.
Use code NUSMED120TA while applying.

WhatsApp an Advisor on +65 8014 3066
Have questions? Our Advisor will assist you promptly.

What Will This Programme Do For You?

  • Recognise and apply skilful communication in healthcare setup
  • Explain the key traits of a leader and their significance in achieving business success in a healthcare environment
  • Develop strategies to engage with stakeholders in the fast-evolving healthcare environment effectively
  • Examine challenges and opportunities for healthcare leaders to build effective teams in evolving healthcare setup
  • Develop constructive feedback and coaching strategies to manage healthcare talent
  • Apply conflict management approaches for handling negotiations in healthcare setup/organisations
  • Evaluate frameworks and strategies to make better decisions in healthcare organisations

Programme Highlights

Comprehensive programme design, covering all the 3 core pillars of Leadership in Healthcare

Asynchronous learning via video lectures

Use of 3 case studies and 16 real-world examples for applications of conceptual frameworks

Intensive learning via 45 assignments and 11 frameworks

Intensive learning via 45 assignments and 11 frameworks

Opportunity to connect with healthcare professionals/leaders across the global and healthcare value chain

Opportunity to connect with healthcare professionals/leaders across the global and healthcare value chain

1 Leadership Tool

Live Session with Faculty

Programme Modules

The programme comprises of 8 modules covering all aspects of leadership in the healthcare industry, allowing existing and aspiring healthcare leaders to transform their teams and organisation.

Module 1:

Leadership Transformation in Healthcare: Dimensions, Behaviours and Competencies

Understand the uniqueness of leadership in healthcare, the difference between leading and managing, and personal leadership using the 360° Tool.

Module 2:

Skillful Communication in Healthcare: Why Does it Matter?

Understand the fundamentals of Effective Communication and the use of verbal and non-verbal communication. Learn how to structure messages for clarity and flow, and how to apply Ethos, Pathos, and Logos.

Module 3:

Making Better Decisions in Healthcare: Frameworks and Strategies

Learn to analyse decision options by linking individual actions with systems impact and examining the execution of decisions.

Module 4:

Influencing, Persuading and Exercising Power: Tactics for Healthcare Leaders

Understand the origins of power, and practice influencing without authority and using leverage for greater influence.

Module 5:

Managing Conflict in Healthcare Organisations: Approaches and Models

Understand different conflict styles and reflect on whether conflicts are necessarily bad.

Module 6:

Building Effective Teams in Evolving Healthcare Setup: Challenges and Opportunities

Learn to improve team functioning through design and structure, as well as sustain team performance and learning. Build teamwork with cultural intelligence by embracing diversity and inclusion.

Module 7:

Leading Healthcare Talent: Advancing Performance with Constructive Feedback and Coaching

Analyse the effects of professional training and identity by developing and coaching, giving feedback, and managing performance.

Module 8:

Engaging Stakeholders in Healthcare Setup: Collaboration for Change

Understanding stakeholders and their perspectives via stakeholder engagement, stakeholder mapping, and fostering trust to implement change together.

Module 1:

Leadership Transformation in Healthcare: Dimensions, Behaviours and Competencies

Understand the uniqueness of leadership in healthcare, the difference between leading and managing, and personal leadership using the 360° Tool.

Module 5:

Managing Conflict in Healthcare Organisations: Approaches and Models

Understand different conflict styles and reflect on whether conflicts are necessarily bad.

Module 2:

Skillful Communication in Healthcare: Why Does it Matter?

Understand the fundamentals of Effective Communication and the use of verbal and non-verbal communication. Learn how to structure messages for clarity and flow, and how to apply Ethos, Pathos, and Logos.

Module 6:

Building Effective Teams in Evolving Healthcare Setup: Challenges and Opportunities

Learn to improve team functioning through design and structure, as well as sustain team performance and learning. Build teamwork with cultural intelligence by embracing diversity and inclusion.

Module 3:

Making Better Decisions in Healthcare: Frameworks and Strategies

Learn to analyse decision options by linking individual actions with systems impact and examining the execution of decisions.

Module 7:

Leading Healthcare Talent: Advancing Performance with Constructive Feedback and Coaching

Analyse the effects of professional training and identity by developing and coaching, giving feedback, and managing performance.

Module 4:

Influencing, Persuading and Exercising Power: Tactics for Healthcare Leaders

Understand the origins of power, and practice influencing without authority and using leverage for greater influence.

Module 8:

Engaging Stakeholders in Healthcare Setup: Collaboration for Change

Understanding stakeholders and their perspectives via stakeholder engagement, stakeholder mapping, and fostering trust to implement change together.

Leadership Tools

Multifactor Leadership Questionnaire and Report

A 360 degree assessment tool focusing exclusively on critical leadership behaviours required for competitive performance in today’s organisations. The Multifactor Leadership Questionnaire™ (MLQ—also known as MLQ 5X short or the standard MLQ) measures a broad range of leadership types from passive leaders to leaders who give contingent rewards to followers, to leaders who transform their followers into becoming leaders themselves.

The MLQ identifies the characteristics of a transformational leader and helps individuals discover how they measure up in their own eyes and in the eyes of those with whom they work. Success can be measured through a retesting program to track changes in leadership style.

This report reviews your scores on the Multifactor Leadership Questionnaire™: Actual vs. Ought (MLQ A/O). The MLQ measures a full range of leadership styles to achieve optimal outcomes for the organization. The report provides feedback on how you perceive the frequency of leadership behaviors you exhibit, as well as the leadership behaviors you feel you should be exhibiting. The MLQ measures leadership styles which may be grouped under three broad categories. Each category differs in the nature of the leadership behaviors and in expected outcomes.

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Real-World Examples

Through real-world examples from diverse healthcare settings and scenarios embedded within the modules, you will see how the theories are put into practice.

Covid-19 in Brazil

NUHS and Medicine Family Clinic Partnership

Dr Devi Shetty – Narayana Hrudyalaya – India

Vaccine Confidence Project

NUHS

Diabetic Care Measures

Drug Resistant Tuberculosis Emergence

Emergency Department Wait Time

Dr Reddy’s Heart Polypill

Note: All brand, product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with, endorsement by, or association of any kind between them and programme owners.

Case Studies

These case studies are co-authored by Professor Audrey Chia and span across pertinent topics of Human Resource Management, Change Management, Healthcare and Treatment, and Corporate Social Responsibility.

Duke-NUS Graduate Medical School: Educational Transplant

The case illustrates the effort of Duke-NUS Graduate Medical School's pioneering faculty in transplanting the U.S Duke University School of Medicine curriculum to the Singapore context, where the British style of medical education had been dominant. The case examines the challenges, skepticism, and eventual support from both internal and external stakeholders.

The Zuellig Family Foundation: A Bridge to a Better Future

This case illustrates the success of the Zuellig Family Foundation's health care programme in bridging the healthcare access divide between the rich and the poor in the Philippines in 2008. Within four years, the Foundation's president led the foundation to complete a health care program to transform the dysfunctional health care system, with the ambition of rolling out the program country-wide.

Why Enrol for the Programme?

The biggest healthcare challenge of our time – the COVID-19 pandemic – has shown the world the crucial and invaluable role of healthcare and is one of the catalysts for the clinical, financial, and operational transformation of the healthcare industry (Deloitte, 2022).

Effective leadership will be crucial in shaping organisational culture and driving the implementation of transformations in the healthcare industry. Healthcare leaders must capitalise on the organisation's diversity to efficiently utilise resources, design effective processes, and encourage personnel to work towards common goals.

Curated with a strong emphasis on real-world relevance to meet rapidly evolving industry needs and trends, the Healthcare Leadership programme offered by the National University of Singapore Yong Loo Lin School of Medicine will develop you as a Whole Leader: Starting from a personal perspective—your traits, created identity, and what leadership means to you—and expanding to explore the competencies and skills required to build and lead a team, and how to identify where the true power and influence of the organisation lie to navigate barriers to change and growth.

12%

Asia’s healthcare market could more than double from 2017 to 2024, with 12% average annual growth rate compared to 5% growth pace projected for the global healthcare market.

Source - LinkedIn, 2021

4.5%

Today, governments in Asia, on average, spend only 4.5 percent of GDP on healthcare, compared with the OECD average of 12 percent.

Source -McKinsey, 2021

Who Is This Programme for?

The programme is designed for healthcare professionals who want to improve their leadership skills. It is particularly applicable to General Management, Business Development, and Operations functions across Healthcare industries such as Hospital & Healthcare, Health Wellness & Fitness, Pharmaceuticals, and Mental Healthcare.

The programme is designed for mid to senior healthcare professionals who want to:

  • Understand the general concept of effective leadership, change management, decision making and best practices
  • Learn effective communication strategies that can build trust with healthcare stakeholders
  • Invest in personal development, including communication skills, coaching, mentoring, negotiation, and motivation theory

Programme Faculty

Faculty Member Associate Professor Chia Wah Yin, Audrey

Associate Professor Chia Wah Yin, Audrey

NUS Business School & Yong Loo Lin School of Medicine National University of Singapore

Professor Chia is an Associate Professor at the National University of Education Business School, with a concurrent joint appointment at the Yong Loo Lin School of Medicine, National University of Singapore. She is also Programme Management Chair of the MSc. Environmental Management Programme, which is a collaboration by 9 faculties and schools across NUS... More info

Faculty Member Associate Professor Lim Yee Wei

Associate Professor Lim Yee Wei

NUS Saw Swee Hock School of Public Health & Yong Loo Lin School of Medicine National University of Singapore

Professor Lim is an Associate Professor and health policy researcher at the NUS Saw Swee Hock School of Public Health. He has led the NUS Improvement of Healthcare in Asia (NIHA) Leadership Development programme from 2011-2015. The programme trains senior healthcare leaders from the public, private and NGO sectors of Asia-Pacific countries in leadership... More info

Certificate

Certificate

Upon successful completion of the Programme, participants will be awarded a verified digital certificate by NUS Yong Loo Lin School of Medicine.

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All certificate images are for illustrative purposes only and may be subject to change at the discretion of NUS Yong Loo Lin School of Medicine.

Apply Now

Early registrations are encouraged. Seats fill up quickly!

Flexible payment options available. Learn more.