Healthcare Leadership
Future-Proof Your Career
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Programme Goals
Increase awareness of your leadership behaviours using a validated instrument
Understand the key behaviours of transformational leaders, and their impact on others
Improve the effectiveness of your communication as a healthcare leader
Learn frameworks and strategies to make better decisions in healthcare organisations
Examine challenges of and best practices for teamwork in healthcare
Develop constructive feedback and coaching skills to manage talent in healthcare
Learn and apply approaches to manage conflict
Integrate the above lessons to effectively engage and lead change with healthcare and non-healthcare stakeholders
Lead the Future of Healthcare. Your Learning Journey Starts Here
Join Associate Professor Chia Wah Yin, Audrey for an inside look at the NUS Healthcare Leadership Programme. Explore how the experience equips you with the leadership, communication, and decision-making skills to thrive in today’s evolving healthcare landscape.
Programme Highlights
Comprehensive programme design, covering all the 3 core pillars of Leadership in Healthcare
Asynchronous learning via 100+ video lectures
Use of 3 case studies and 16 real-world examples for applications of conceptual frameworks
Intensive learning via 10+ assignments and frameworks
3 live sessions with faculty
1 leadership tool
Opportunity to connect with healthcare professionals/leaders across the global and healthcare value chain via 5+ discussion boards
Capstone project
Programme Modules
The programme comprises of 10 modules covering all aspects of leadership and diversity in the healthcare industry, allowing existing and aspiring healthcare leaders to transform their teams and organisation.
Features:
Uniqueness of leadership in healthcare (What’s so different about Healthcare?)
Difference between leading and managing
Why does leadership matter
Transformational leadership using the 360° Tool.
Features:
Fundamentals of Effective Communication
Communicating more effectively
Verbal and Non-Verbal Communication
Structuring messages for clarity and flow
Applying Ethos, Pathos and Logos
Features:
Analysing decision options
Systematic approach
Problem solving using system linkages
Linking individual actions with systems impact
Multifaceted Impact Measurement
Examining execution of decisions
Features:
Origins of power
Understanding Power, Reward Power, Coercive Power, Referent Power, legitimate power and Expert Power
Practice influencing without authority: Principles of Persuasion
Using leverage for greater influence: Principles of Leverage
Features:
Different conflict styles
Conflict At work: The Classic Model
Approaches to Conflict
Are conflicts necessarily bad
Features:
How to improve team functioning through design and structure
Sustaining Team Performance and Learning
Benefiting from Diversity and Inclusion
Teamwork with cultural Intelligence
Features:
Effects of professional training and identity
Developing and Coaching
Giving Feedback
Managing Performance
Features:
Understanding stakeholders: Perspective taking
Stakeholder engagement
Stakeholder Mapping
Fostering trust to implement change together
Salient Features:
Origins of diversity – individual and social.
Aspects of diversity such as its cultural roots, visible and hidden diversity
The difference between the two individual and social diversity
Features:
Different organisational approaches to inclusion and equity
Critical evaluation of approaches to equity
Capstone Project
Toward the end of the programme, you will demonstrate your newly gained leadership skills by applying what you learned to a real-world healthcare issue/problem.
Real-World Examples
Through real-world examples from diverse healthcare settings and scenarios embedded within the modules, you will see how the theories are put into practice.
Covid-19 in Brazil
NUHS and Medicine Family Clinic Partnership
Dr Devi Shetty – Narayana Hrudyalaya – India
Vaccine Confidence Project
NUHS
Diabetic Care Measures
Drug Resistant Tuberculosis Emergence
Emergency Department Wait Time
Dr Reddy’s Heart Polypill
Note: All brand, product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with, endorsement by, or association of any kind between them and programme owners.
Case Studies
These case studies are co-authored by Professor Audrey Chia and span across pertinent topics of Human Resource Management, Change Management, Healthcare and Treatment, and Corporate Social Responsibility.
Duke-NUS Graduate Medical School: Educational Transplant
The case illustrates the effort of Duke-NUS Graduate Medical School's pioneering faculty in transplanting the U.S Duke University School of Medicine curriculum to the Singapore context, where the British style of medical education had been dominant. The case examines the challenges, skepticism, and eventual support from both internal and external stakeholders.
The Zuellig Family Foundation: A Bridge to a Better Future
This case illustrates the success of the Zuellig Family Foundation's health care programme in bridging the healthcare access divide between the rich and the poor in the Philippines in 2008. Within four years, the Foundation's president led the foundation to complete a health care program to transform the dysfunctional health care system, with the ambition of rolling out the program country-wide.
Leadership Tools
Multifactor Leadership Questionnaire and Report
A 360 degree assessment tool focusing exclusively on critical leadership behaviours required for competitive performance in today’s organisations. The Multifactor Leadership Questionnaire™ (MLQ—also known as MLQ 5X short or the standard MLQ) measures a broad range of leadership types from passive leaders to leaders who give contingent rewards to followers, to leaders who transform their followers into becoming leaders themselves.
The MLQ identifies the characteristics of a transformational leader and helps individuals discover how they measure up in their own eyes and in the eyes of those with whom they work. Success can be measured through a retesting program to track changes in leadership style.
This report reviews your scores on the Multifactor Leadership Questionnaire™: Actual vs. Ought (MLQ A/O). The MLQ measures a full range of leadership styles to achieve optimal outcomes for the organization. The report provides feedback on how you perceive the frequency of leadership behaviors you exhibit, as well as the leadership behaviors you feel you should be exhibiting. The MLQ measures leadership styles which may be grouped under three broad categories. Each category differs in the nature of the leadership behaviors and in expected outcomes.
Why Enrol for This Programme?
The biggest healthcare challenge of our time – the COVID-19 pandemic – has shown the world the crucial and invaluable role of healthcare and is one of the catalysts for the clinical, financial, and operational transformation of the healthcare industry (Deloitte, 2022).
Effective leadership will be crucial in shaping organisational culture and driving the implementation of transformations in the healthcare industry. Healthcare leaders must capitalise on the organisation's diversity to efficiently utilise resources, design effective processes, and encourage personnel to work towards common goals.
Curated with a strong emphasis on real-world relevance to meet rapidly evolving industry needs and trends, the Healthcare Leadership programme offered by the National University of Singapore Yong Loo Lin School of Medicine will develop you as a Whole Leader: Starting from a personal perspective—your traits, created identity, and what leadership means to you and expanding to explore the competencies and skills required to build and lead a team, and how to identify where the true power and influence of the organisation lie to navigate barriers to change and growth.
$326.7B
$2.27T
*The schedule of live sessions and profile of Industry experts is subject to change and confirmation will be provided post programme start.
Who Is This Programme for?
The programme is designed for professionals who want to improve their leadership skills. It is applicable across departments and professionals who are working in or are interested to transition in the healthcare industries such as Hospital and Healthcare, Health Wellness, Fitness, Pharmaceutical, Mental Healthcare, Digital Healthcare, Start-ups in healthcare domain. The programme is designed for professionals who want to:
Understand the general concept of effective leadership, change management, decision making and best practices applicable in the healthcare industry
Learn effective communication strategies that can build trust with healthcare stakeholders
Invest in personal development, including communication skills, coaching, mentoring, negotiation, and motivation theory
Programme Faculty
NUS Business School & Yong Loo Lin School of Medicine National University of Singapore
Professor Chia is an Associate Professor at the National University of Education Business School, with a concurrent joint appointment at the Yong Loo Lin School of Medicine, N...
NUS Saw Swee Hock School of Public Health & Yong Loo Lin School of Medicine National University of Singapore
Professor Lim is an Associate Professor and health policy researcher at the NUS Saw Swee Hock School of Public Health. He has led the NUS Improvement of Healthcare in Asia (NI...
Testimonials
Certificate
Upon successful completion of the Programme, participants will be awarded a verified digital certificate by NUS Yong Loo Lin School of Medicine.
All certificate images are for illustrative purposes only and may be subject to change at the discretion of NUS Yong Loo Lin School of Medicine.
The Learning Experience
What is it like to learn with the learning collaborator, Emeritus?
More than 300,000 professionals globally, across 200 countries, have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded. All the contents of the course would be made available to students at the commencement of the course. However, to ensure the program delivers the desired learning outcomes, the students may appoint Emeritus to manage the delivery of the program in a cohort-based manner during the course period the cost of which is already included in the overall Course fee of the course.
A dedicated program support team is available 7 days a week to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.
FAQs
This healthcare leadership course will equip professionals with the skills to drive transformation in healthcare organisations. It covers key areas such as communication, change management, team building, diversity, and decision-making strategies tailored for healthcare leadership and management courses.
This programme is ideal for professionals in healthcare management, hospital administration, and related fields. It suits individuals aspiring to lead within healthcare leadership programs, health management courses, or those transitioning into healthcare leadership roles.
The curriculum includes modules on transformational leadership, managing conflict, stakeholder engagement, equity and inclusion, and coaching talent in healthcare settings. In a capstone project, participants will apply their knowledge to a real-world healthcare issue.
Unlike general leadership courses online, this programme focuses exclusively on leadership and management in healthcare courses, integrating real-world examples and healthcare-specific case studies. It also includes tools such as the Multifactor Leadership Questionnaire (MLQ) for self-assessment.
The course is offered online with asynchronous learning (100+ video lectures) and three live sessions led by NUS faculty. Participants engage with practical case studies and collaborate through discussion boards, making it one of the best healthcare leadership courses online.
Participants will use the MLQ tool to evaluate and improve their leadership style. They will also learn frameworks for decision-making, team development, and communication strategies relevant to healthcare management certification programmes.
The programme requires 4–6 hours per week over 12 weeks, making it manageable for professionals pursuing leadership certification online while working full-time.
Yes, flexible payment plans are offered. Discounts for early registration and group enrolment make this healthcare leadership certification accessible to a broader audience. The programme fee is US$2,200.
The programme facilitates interaction through live sessions and discussion boards, enabling participants to connect with peers and professionals across healthcare leadership degree programmes and related fields.
Open to graduates or diploma holders, the programme welcomes professionals with diverse experiences, from newly appointed managers to seasoned leaders in healthcare and related industries.
Participants will retain access to learning materials and session recordings for a specified duration post-programme completion, allowing for continued development.
Offered by NUS Yong Loo Lin School of Medicine, the course combines practical insights with academic rigour, focusing on the unique challenges of healthcare leadership and management courses. It prepares participants for real-world leadership scenarios through case studies and hands-on projects.
Participants who meet attendance and assessment criteria will earn a verified digital certificate from NUS Yong Loo Lin School of Medicine, showcasing their leadership expertise.
Yes, this programme equips participants with skills to take on leadership roles in healthcare, foster organisational growth, and drive impactful change across healthcare settings.
Early registrations are encouraged. Seats fill up quickly!
Flexible payment options available.
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